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How to Fix iPhone XS Max shows Wi-Fi connected but no internet after iOS 13.2


It seems unusual to have no internet access when in fact your phone shows it is connected to Wi-Fi. This has been one of the post-update errors iPhone users encountered when installing the iOS 13.2 update on their iOS devices. Often times, iOS bugs are the main trigger. In this article,we have mapped out attainable solutions that user can use to fix this post-update error on iOS 13.2 iPhone XS Max.

Before we start troubleshooting your iOS device, if you happen to find this post while looking for a solution to a different problem, then visit our iPhone XS Max Help Guides page for we have already addressed some of the most common issues with this device. We may have already published articles that could help you fix your problem. Find issues that are similar to yours and feel free to use our solutions.

Fixing iPhone XS Max that shows Wi-Fi connected but no internet after iOS 13.2

Highlighted below are common workarounds to address network connectivity issue on your iPhone XS Max device. Let us start clearing out software-related glitches and iOS bugs to restore the Wi-Fi functions on your iOS 13.2 iPhone XS Max.

First solution: Reboot (power cycle) internet router.

The first approach that one should do when having internet connection issue on iOS device is to power-cycle the internet router/modem. It is possible that your router has been inflicted by firmware glitch that is why your phone can’t acquire internet connection even if it shows connected to Wi-Fi. To refresh your internet router/modem’s system, follow these steps:

  1. Flip the Power button of your internet router to turn it off.
  2. While it is off, unplug the AC adapter from the wall outlet.
  3. After 1 minute, plug the AC adapter back into the wall outlet and then flip the Power button again to turn on the equipment.

Once your internet router is back online, enable your Wi-Fi and connect to your network. Once connected, launch any online apps to check if you already have internet access.

Second solution: Reboot your iPhone XS Max device to fix no internet even connected to Wi-Fi issue after iOS 13.2

Your phone’s wireless system might have been inflicted by random software glitches causing it to have no internet connection even if the phone shows it’s connected to Wi-Fi. To clear out these glitches, reboot your iPhone XS Max. Here is how:

  1. Press and hold the Side/Power button and either Volume Up/Down button. .
  2. When the Slide to Power Off command appears, release both buttons and then drag the power off slider to the right for a complete device shut down.
  3. After 30 seconds, press and hold the Side/Power button again until the Apple logo appears.

Cache files from corrupted apps that caused your Wi-Fi functions to act weird can be eliminated by doing a force restart. Here’s what needs to be done.

  1. Press and quickly release the Volume Up button.
  2. Press and quickly release the Volume Down button.
  3. Lastly, press and hold the Side/Power button until the Apple logo appears.

Wait until your phone is completely back on and then connect to your wireless network. Once your phone shows that it’s connected to Wi-Fi, check if indeed you already have internet. If not, move on to the next method.

Third solution: Refresh Wi-Fi on your iPhone XS Max device.

The recent iOS update may have triggered your wireless network to become corrupted. To eliminate random network connectivity glitches, refresh your Wi-Fi using these steps:

  1. Go to Settings from Home.
  2. Select Wi-Fi.
  3. Toggle the Wi-Fi switch to turn it off and then on again.

On the other hand, you can also refresh your phone’s wireless radios including Wi-Fi by turning the Airplane Mode  on and off again. Here is how:

  1. From Home, launch the Settings app.
  2. Select Airplane Mode. Then toggle the switch to turn the feature on.
  3. While Airplane Mode is on, restart (soft reset) your iPhone XS Max.
  4. Then go back to Settings->Wi-Fi menu and toggle the switch to turn the feature off.

Wait until your phone re-established connection including Wi-Fi. Then connect to your wireless network. If your phone shows connected to Wi-Fi but still have no internet connection, troubleshoot your phone further.

Fourth solution: Forget Wi-Fi network and then reconnect to fix iPhone XS Max that shows Wi-Fi connected but no internet after iOS 13.2.

Intermittent to no internet connection is a symptom of being connected to a corrupted wireless network. If the recent iOS update somehow caused the no internet issue to exist, deleting the corrupted network might as well be of help. Here’s how to delete or forget the Wi-Fi network from your phone’s system:

  1. From the Home screen, open Settings.
  2. Select Wi-Fi and make sure that it is enabled.
  3. Tap the information “i” icon next to your Wi-Fi network’s name.
  4. Tap Forget this Network.
  5. Enter device passcode if prompted, and then continue.
  6. Then tap Delete to confirm. If you have multiple networks saved, delete all of them.

Restart (soft reset) your iOS device after deleting all the Wi-Fi networks. Then go back to Settings->Wi-Fi then set-up your network again to reconnect.

Fifth solution: Reset network settings on your iPhone XS Max device.

If you still have no internet connection even if your phone shows connected to Wi-Fi, perform reset network settings on your device. Here are the steps:

  1. Open Settings and then select General.
  2. Scroll down to and tap Reset.
  3. Select Reset network settings option.
  4. Enter your device passcode and then continue.
  5. Then select the option to confirm network settings reset.

After the reset, your phone will reboot automatically. By then, all saved networks, Bluetooth connections and VPN should be deleted. Being that said, you need to set-up your Wi-Fi network again and then reconnect. 

Last option: Restore your phone to factory default settings.

Invasive iOS bugs can stay firm up to this point.Thus, a more-advanced solution needs to be carried out. This process will clear out erratic system settings and evict aggressive bugs that invaded your phone’s system. Here is how to factory reset your iOS device:

  1. Go to Settings from the Home screen.
  2. Select General.
  3. Scroll to and tap Reset.
  4. Select Erase all content and settings option.
  5. Enter device passcode, and then continue.
  6. Select the option to confirm factory reset.

Follow the start-up wizard to set-up your phone as new again. Your phone should now have a clean iOS restore. 

If your phone is already connected to Wi-Fi yet you still have no internet, escalate the issue to your internet service provider. Don’t forget to provide them with detailed information on what had transpired prior to contacting them so you will be provided with appropriate resolution.

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