Does Pandora app keeps crashing after iOS 13.2 on your iPhone XS Max? Check out this post and learn how to address the issue.
Pandora is an American music online streaming app powered by the Music Genome Project. This app provides free-music streaming service and allows users to build their own offline content according to their preference (genre, artist, song). And like any other apps installed on iOS devices, Pandora can also be at risk after installing major software updates. In fact, a lot of users are reporting that the Pandora app keeps crashing after the latest iOS implementation on iPhone device. To address this issue, we have gathered common fixes that are also proven effective by other iOS users who were having the same issue after installing major software updates.
Before we start, if you happen to find this post while looking for a solution to a different problem, then visit our iPhone XS Max Help Guides page for we have already addressed some of the most common issues with this device. We may have already published articles that could help you fix your problem. Find issues that are similar to yours and feel free to use our solutions.
Troubleshooting Pandora that keeps crashing after iOS 13.2 on iPhone XS Max
No matter how stable an app can be, it will remain vulnerable the moment your phone’s system is being inflicted by iOS bugs and various software and network errors. Fortunately, software-related issues including app crashing are still redeemable. So if you are having issue with Pandora app that keeps crashing after installing the new iOS version on your iPhone XS Max device, feel free to use these potential solutions we have listed below.
First solution: Force close all running apps in the background and then restart (soft reset) your iPhone XS Max.
Apps that stayed running in the background while installing iOS update can become erratic. Once your phone is distracted with erratic apps, functions and other phone features will start to misbehave. If this incapacitates Pandora app to work as intended, closing the running background apps and Pandora app itself may help fix the problem. To get this done, here are the steps:
- From the Home screen, swipe your finger up and slightly pause in the middle.
- Swipe left or right to navigate through the app previews.
- Swipe up the app preview to close the app individually.
- Do the same to the rest of the running apps.
Once all the running background apps have been successfully closed, restart (soft reset) your iOS device to ensure that all cache files from corrupted apps will be totally cleared out. Here’s how:
- Press and hold the Side/Power button and either Volume button simultaneously until the Slide to Power Off command appears.
- Drag the power off slider to the right to turn off your phone.
- After at least 30 seconds, press and hold the Side/Power button again until the Apple logo appears.
Wait until your phone has completed restarted. Then check Pandora app and see if it is no longer crashing.
Second solution: Check for and install pending apps updates to fix Pandora that keeps crashing after iOS 13.2.
If Pandora continues to keep crashing after performing the first solution, it’s possible that the app is running in an old version. As a result, it can no longer cope up with the phone’s new system. If you have not set your phone to automatic-update, manually check for and install pending apps update including for Pandora. Here’s what needs to be done:
- From the Home screen, tap the App Store.
- Scroll down to and tap Today menu.
- Select your profile icon.
- Then scroll down to the Available Updates section to see the list of pending apps updates. If it’s showing no update at all, drag the screen downward to refresh the page.
- Once you are prompted with the apps updates, search for Pandora app and tap Update next to the app’s name.
- Otherwise, tap Update All to install all pending apps updates at once.
Once you have successfully installed all the pending apps updates, reboot (soft reset) your iPhone device for proper updates implementation. Then launch Pandora and see if you are able to launch the app without any issues. If Pandora still keeps crashing after the update, move on to the next procedure.
Third solution: Delete Pandora app and the reinstall.
It’s possible that Pandora app has been totally corrupted resulting it to continue to crash. Thus, giving the app a fresh and clean install might as well help fix the crashing problem. Here are the steps:
- From the Home screen, swipe left or right to find Pandora app.
- Touch and hold the app until the X icon appears on top of the app preview.
- Tap the X icon to delete/uninstall the app.
- Then tap Delete to confirm.
- Finally, tap Done to exit from the edit mode.
After deleting the app, reboot (soft reset) your iPhone XS Max. Then head back to App Store->Purchased and then select All tab. Then search for Pandora to reinstall the app.
Wait for the installation process to be completed and then launch the app afterwards. If you are able to open Pandora just fine but some of your content are missing, you may need to re-download these offline contents.
Fourth solution: Reset network settings to fix Pandora that keeps crashing after iOS 13.2.
Saved networks on your iOS device might have been corrupted or were automatically altered after the implementation of the new iOS. If this is causing Pandora to constantly crash after iOS 13.2, resetting the network settings may be of help. To do so, follow these steps:
- Launch the Settings app from the Home screen.
- Select General.
- Scroll to and select Reset.
- Then tap Reset network settings option.
- If prompted, enter your device passcode to continue.
- Then select the option to confirm network settings reset.
Your phone will restart automatically after the reset. Once it’s completely back on, re-enable Wi-Fi to set-up and reconnect. Then launch Pandora and see if it no longer crashes.
Fifth solution: Reset all settings on your iPhone XS Max.
If the previous reset didn’t fix the crashing issue on Pandora app, try deleting all your phone’s current settings. Doing so will also delete possible invalid values and options that triggered the app to misbehave. Follow these steps:
- Open Settings from Home.
- Select General.
- Scroll to and tap Reset.
- Select Reset all settings option.
- Enter your device passcode when asked, and then continue.
- Then select the option to confirm all settings reset.
Wait for your phone to boot up completely after the reset. Once it’s up, proceed to reconfigure your phone settings as preferred since the settings have already been restored to default. Don’t forget to check Pandora to see if the crashing issue has been rectified.
Escalate the issue to Pandora Support
If Pandora app is still crashing after performing all the potential solutions given above, the app might have been dominated by a complex in-app bug. Make sure to relay to them the fixes that you tried on your end prior to contacting them to ensure that you will receive proper assistance in dealing the crashing issue on the app.
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