You might get excited once a major software is announced. Aside from the regular security enhancements, major iOS update like iOS 13 also provides new additional features as well as changes on the user interface. However, this excitement could turn into disappointment if you’ll encounter issues that could hinder a successful update.
To help affected iPhone users with an issue of software update failed to iOS 13, effective solutions are structured in this article. These workarounds could alleviate the situation given that each step are executed diligently. If you can’t wait to fix the issue, read on and follow the steps below.
Before we move on to our troubleshooting, if you happen to find this post while looking for a solution to a different problem, then visit our iPhone Help Guides page for we have already addressed some of the most common issues with this device. We may have already published articles that could help you fix your problem. Find issues that are similar to yours and feel free to use our solutions.
First solution: Reboot your router/modem and your phone’s internet connection.
Firmware crashes could instigate network problems and might be the reason why a software update fails. It requires a stable internet connection for a successful update to be feasible aside from over 50% battery life. The best way to deal with network problems that might be preventing you in updating your iOS version to iOS 13, we can start working right at the heart of your internet connection. Rebooting your router/modem removes firmware glitches and could improve the stability of your internet connection. Simply follow the steps below:
- Press the power button on your modem/router until it powers down.
- While it’s turned off, unplug its AC adapter from the power source.
- Wait for at least 30 seconds then plug back in and turn it on.
- Allow the Wi-Fi signal indicator to be established and be stable.
Your device will scan and connect automatically to your Wi-Fi network if it is configured to auto connect. After Wi-Fi connection has been established, try opening any website on your browser to ensure steady connection.
A good alternate option to remove network-related connectivity error that could hinder a successful software update is to refresh your phone’s internet connection. To refresh your phone’s Internet, turn off and on your phone’s Wi-Fi. Here’s how:
- Select Settings from the Home screen.
- Tap on Wi-Fi.
- Toggle the Wi-Fi switch to turn the feature off for a few seconds and then tap the switch again to turn it on.
Also, you can enable and disable airplane mode to provide an overall connection refresh. Doing so cuts off all wireless radio connections then reconnects them after. This is how you turn airplane mode on and off:
- Access Settings from the Home screen.
- Check Airplane mode. If toggle is currently turned on, tap on it to switch it off. If not, tap the toggle to turn it on.
- While the Airplane mode is enabled, perform a soft reset on your device.
- Wait for your phone to go back online after the reset then access Settings > Airplane mode. Tap the switch to disable the feature.
Right then, you can retry updating your software once stable connection has been acquired.
Second solution: Reset your iPhone.
Rebooting your phone is one of the simplest ways to remove glitches that might have been affecting the performance on your device. Doing so will refresh the phone’s system and improve its capability to reach optimum performance. That would help a lot in resolving the software update failed issue and might allow you to install iOS 13 successfully. Here’s how it’s done:
- Press and hold the Power/Side button and either of the Volume buttons simultaneously for a few seconds.
- Release both buttons once Slide to Power off prompt appears on the screen.
- Drag the Power off slider to the right to turn off your phone.
- After 30 seconds, press and hold the Power/Side button again until you see the Apple logo.
As soon as the phone can get a stable internet connection, try updating your software and see if it pushes through.
Third solution: Check and ensure enough memory space.
This process may sound vague as smartphone nowadays usually offers large memory capacity and iPhone is one of them. However, the importance of checking your phone’s memory is as important with the other procedures. Unused apps and other medias like photos or videos could accumulate cached files that might have been corrupted already. There’s a chance that those erratic cache is the culprit why you’re unable to update software to iOS 13. There’s no harm in trying this solution and if you wish to give this a shot, here are the steps:
- Access Settings from your Home screen.
- Select General.
- Tap on [Device] Storage.
- Find and select all unused apps and contents from your device storage.
- Choose the option to Delete them.
After deleting contents on your phone, perform a reset to remove unwanted cache that might be lingering on your phone.
Fourth solution: Disable restrictions on your iPhone.
There is a feature on your iPhone that could restrict some actions like getting a software update. If this feature has been turned on accidentally, it might be the reason why the software update is failing. To ensure that this is not the trigger of the issue, follow these steps to further check:
- Access Settings from the Home screen.
- Tap on General.
- Scroll down to and tap on Content & Privacy Restrictions.
- If prompted, enter your device passcode to continue.
- Navigate to the Installing Apps menu option then see if the slider is set to OFF (white). If so, toggle the slider to the ON (green) position. This will enable apps updating feature on your iPhone.
After ensuring that restrictions are off, attempt to update your software again.
Fifth solution: Restore your iPhone to its default factory settings.
This could be your last resort if all else fails and the software update to iOS 13 still fails. There’s a great chance that your phone has succumb to a complex system error and prevents it from having a successful software update. Performing a factory reset will be your best asset in removing stubborn glitches as this will wipe out all contents on your device. Since all files will be deleted, it is important to create backups via iTunes or iCloud beforehand. If you’re all set, here’s how to restore your phone to its default configurations:
- Access Settings from the Home screen.
- Tap General.
- Scroll down to and then select Reset.
- Tap the Erase all contents and settings option.
- Enter your device passcode once prompted.
- Then tap to confirm all settings reset.
Your iPhone will reboot automatically once master reset is done. Just follow the initial set up process like the first time you have your phone to use it again. Once it’s up and running, connect to your Wi-Fi network and retry updating your software.
Updating your software via iTunes is also recommended. Just connect your device using the Apple-supplied lightning cable to a Mac or Windows computer with the latest iTunes installed and follow the onscreen instructions. This will give you a bigger chance of having a successful software update.
If none of the procedures above resolved the software update failed to iOS 13 on your iPhone, this might be the time to contact Apple support. You can report the issue to them, and they might be able to provide you with official recommendations on how to handle the case.
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