In this post, we will show you how to fix Zoom that keeps crashing after an iOS update. Read on…
Apple’s latest iOS 13.5 provides excellent fix patches and outstanding feature enhancements. One of which is a feature that enables user to unlock iOS devices even when wearing a face mask. While Apple aimed to offer their best service to provide customer satisfaction thru releasing iOS updates, each update has always its own downsides.
Software update could end up ruining your in-apps. If you recently updated your iPhone’s software to iOS 13.5 and suddenly have a Zoom crashing issue, we will help you out.
When a certain app crashes after an iOS update, a bad update or a software error might have triggered the app to act up. But there are also other factors that may have led the app to not work as intended after installing the update.
To fix this post-update glitch, we have mapped out some tweaks that are proven effective in fixing app crashing issue. If you are ready, scroll down and continue reading.
How to Fix Zoom that Keeps Crashing After iOS 13.5 Update
Time Needed : 08 minutes
Shown below are the possible tweaks you can to fix the Zoom app that keeps crashing after installing the 13.5 update on your iPhone device:
- Perform a soft reset to clear out random software glitches.
> Simultaneously press and hold the Power key and either Volume buttons.
> Once the Slide to Power Off command appears, release both buttons.
> Drag the Power Off slider to the right to shut down the phone.
> After 30 seconds, press and hold the Power key again until the Apple logo appears.
- Force close Zoom app and the rest of the running apps in the background.
Leaving the apps in the background while performing an iOS update can provoke the app to malfunction.
> Swipe up from the bottom of the screen and pause until the App switcher appears.
> Swipe left or right to find the Zoom app.
> Swipe upward to close the app. Do the same to the rest of the running apps.
- Reset Network Settings.
Clearing all customized network settings and restoring them to default might as well help fix the problem. Any data saved on your phone’s memory will remain intact as the process won’t affect them.
To reset network settings, go to General->Reset->Reset Network Settings->then confirm.
- Check for and install pending app’s updates.
If your Zoom app is outdated, it will be in trouble after installing an iOS update.
> Launch the App Store.
> Go to Today.
> Scroll to Updates.
> Find Zoom update and tap the Update button.
If you see multiple updates available, tap Update All to install them at once.
You might need to restart your device after the update to refresh the system.
- Uninstall and Reinstall the Zoom app.
The app could have been totally corrupted and should be reinstalled for a brand new start.
> To delete the app, tap and hold the app icon until it jiggles.
> Then tap the X icon to delete the app.
> Tap Delete to confirm. Restart your iPhone after deleting the app.
> Then go back to the App Store, search for the app and then install.
If the Zoom app is still constantly crashing up to this point, you may try to restore the phone to factory default settings. Note that doing so will delete everything that is saved in your device memory storage, so make sure to back up your files before doing a master or factory reset. To factory reset your device, head to Settings-> General-> Reset-> Erase all content and settings and confirm.
If none of these tweaks resolves the issue, we recommend you contacting Zoom Support to check for on-going maintenance that might have caused the app to become inoperable. You can also contact Apple Support for further assistance and recommendation.