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How to iPhone 11 Powered Down And Won’t Turn On After iOS 13.5


Shortly after the roll out of the iOS 13.5, some owners of the iPhone 11 reported that their devices powered down and won’t turn on or respond. It is possible that the problem is with the firmware only. In fact, that’s often the case especially if the issue occurred without apparent reason or cause. 

In this post, I will share with you the most effective solution to this problem. You may only need to do one or a couple of procedures to make your iPhone 11 work perfectly again. So if you’re one of the owners that’s bugged by this problem, then continue reading as we may be able to help. 

iPhone 11 Powered Down And Won’t Turn On

Time Needed : 12 minutes

As long as the problem isn’t caused by either physical or liquid damage, you will be able to fix it. That said, here’s what you need to do:

  1. Perform the Forced Restart

    As long as your iPhone doesn’t have any signs of physical or liquid damage, then the problem can be due to a pretty minor firmware issue. More often than not, this issue is due to a firmware crash and what you need to do is the forced restart: 

    1. To do so, quickly press and release the Volume Up button, and then the volume down button. 
    2. Immediately after that, press and hold the Power key for 10 seconds. This will force the phone to boot up. 
    3. When the Apple logo shows, release the power key and wait until your iPhone finishes the reboot. 

    In most cases, this procedure will fix the problem. So if you’re able to make the logo show on the screen, that’s a sign that the problem is fixed.
    force restart iphone 11

  2. Charge and do the forced restart

    If your iPhone remains to be unresponsive and stuck on a black screen, what you need to do next is charge it and do the forced restart while it’s connected to the charger. Here’s how: 

    1. Plug the charger to a working wall outlet and connect your iPhone to it using the original cable. 
    2. Regardless of whether the iPhone shows the charging sign or not, leave it connected to the charger for at least 10 minutes. 
    3. After that, do the forced restart again while the iPhone is still connected to the charger. 

    If this isn’t a hardware issue, then your iPhone should already be booting up by now. If not, then set up an appointment at the Genius Bar. 
    Won’t Turn On

If for some reason, your iPhone 11 won’t turn on every now and then, it’s a sign that there’s a firmware issue that you need to address for your iPhone to work properly. 

Make your phone respond again by doing the procedures above and then create a backup of your important files and data. When ready, follow these steps to reset your iPhone 11.

  1. From the Home screen, tap Settings. 
  2. Find and tap General. 
  3. Scroll down to the bottom of the screen, and then touch Reset. 
  4. Tap Erase All Contents and Settings. 
  5. Tap Erase Now. 
  6. If prompted, enter your security lock. 
  7. Tap Erase iPhone at the bottom of the screen.  
  8. Tap Erase iPhone again to proceed with the reset.  
  9. Enter your Apple ID password, and then touch Erase to proceed with the reset.

After the reset, set up your iPhone as a new device. 

I hope that we’ve been able to help you one way or the other. 

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