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How to iPhone 11 Unable to Install the iOS 13.2 Update, An Error Occurred


There were iPhone 11 owners who reported to have been getting the error “Unable to Install the Update’ while trying to download the iOS 13.2 for their devices. While this may seem like a serious issue considering the fact that it’s firmware-related, most of the time, it can be fixed by doing one or a couple of practical troubleshooting procedures. That’s what I’m going to share with you in this post. 

If you’re one of the owners of the iPhone 11 and are currently dealing with a similar problem, then continue reading as this article may be able to help you one way or the other. I will be sharing with you the solutions we’ve been using in fixing problems like this. 

iPhone 11 Unable to Install iOS 13.2 update

In this post, we will look into all possibilities and rule them out one after another until we can determine the reason why your iPhone 11 has some issues downloading the iOS 13.2 update. With that being said, here’s what you need to do about this problem…

First solution: Make sure your iPhone 11 is connected to the Internet

To be able to download the update, your iPhone should be connected to a network with a stable internet connection. You will be downloading a large file so a connection is necessary. There are different ways to verify if your device is connected to the Internet but the simplest is by doing this: 

  1. From the Home screen, launch Settings. 
  2. Tap Wi-Fi. 
  3. Touch the Wi-Fi switch to disable it. 
  4. After a few seconds, touch the Wi-Fi switch again to enable it back. 

Now that you’ve made sure your iPhone 11 has an Internet connection, try to download the update again and see if it’s still Unable to Install the Update. 

ALSO READ: How to move apps, create a folder and reset iPhone 11 Home screen layout

Second solution: Force restart your iPhone 11

The next thing you need to do is your device is still unable to install the iOS 13.2 update is the forced restart. This will refresh the memory and reload all apps and services. It might be the only thing you need to get this problem sorted out. Here’s how you do it…

  1. Quickly press and release the Volume up button, and then do the same for the Volume down button. 
  2. The moment you release the volume down button, press and hold the Power key for 15 seconds or until the Apple logo shows. 
  3. Now wait for your iPhone to finish restarting. 

Once your iPhone 11 has successfully rebooted, try to see if it’s still unable to install the update. 

ALSO READ: Spotify closes frequently on Apple iPhone 11 after the iOS 13.2 update

Third solution: Check storage and delete downloaded update

If your iPhone does not have enough storage to put the new firmware in before parsing, then it’s normal for the device to stop the download process and show you this error. Thus, the next thing that you have to do is check if there’s still enough storage left and if the problem didn’t occur due to storage issues, then the downloaded update may have been corrupted. What you have to do next is delete the update and download it again. 

  1. From the Home screen, tap Settings. 
  2. Touch General and then tap iPhone Storage. 
  3. To delete the update, tap on it and touch Delete. 
  4. Go back to the previous screen and tap Software Update. 
  5. Touch Download and Install, and then wait until the download is finished. 

If your iPhone 11 is still unable to install the update, then move on to the next solution. 

Based on experienced, this problem can be fixed by any of the solutions I cited in this post but if the problem continues even after the last solution, then use your computer or Mac to download the recent update and then install it on your iPhone 11.



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