If your iPhone thinks headphones are plugged in, your iOS device will no longer produce any sounds. Typically, you will get a message on the screen that your iPhone is connected to headphones. The problem can be with the headphone jack on your iPhone. Other factors like random system glitches and fatal bugs can also prompt your iPhone to be stuck in headphone mode.
This issue can be software or hardware-related. So long as there are no hardware components being damaged, the problem can still be corrected using the troubleshooting procedures we have listed below.
Common fixes for iPhone that thinks headphones are plugged in
The following solutions are designed to eliminate software-related factors that triggered your iPhone to produce no sound and be stuck in headphone mode. Before you start troubleshooting your iPhone to eliminate software-related factors, check the headjack of your phone and ensure that it is perfectly clean. If it is showing dirt or debris, use a straw to blow out the debris or dust.
To clear out software-related factors, refer to the troubleshooting guides listed below.
First solution: Plug and unplug headphones to fix iPhone that thinks headphones are plugged in.
The basic step that you need to try to fix an iPhone that is stuck in headphone mode is to plug and unplug the headphones in the headphone jacks. This option though is only applicable to iPhone models with headphone jacks (iPhone 6 and later models).
Alternatively, you can also disable Bluetooth and forget paired devices to prevent any conflict.
- Simply go to Settings->Bluetooth->tap the information “i” icon next to the Bluetooth name->Tap Forget this Device, and then select the option to confirm.
- After deleting all the paired Bluetooth devices, disable or turn off Bluetooth.
If this didn’t fix the problem and your iPhone still think that it’s connected to headphones, move on to the next solution.
Second solution: Hard reboot your iPhone to fix stuck on headphones mode issue.
Technical glitches that caused your iPhone to think that is still plugged in to headphones can be eliminated by restarting the iOS device. Hard reboot won’t cause a complete data loss so creating a back-up is not yet necessary.
To hard reboot iPhone 6s, 6s Plus, and SE, follow these steps:
- Press and hold the Power button and the Home button simultaneously for a few seconds.
- Release both buttons when the Apple logo appears.
To hard reboot iPhone 7 and iPhone 7 Plus, follow these steps:
- Press and hold the Volume Down button and the Power button.
- Release both buttons when the Apple logo appears on the screen.
To hard reboot iPhone 8, 8 Plus, X and later models, follow these steps:
- Press and quickly release the Volume Up button.
- Press and quickly release the Volume Down button.
- Then press and hold the Side or Power button and release when the Apple logo appears.
Once your iPhone is completely back on, check if it is already producing sounds. Otherwise, troubleshoot your iPhone further.
Third solution: Turn the Airplane Mode on and off again to fix iPhone that stuck in headphone mode.
If the previous fixes fail to fix the issue on your device, might as well try to utilize the Airplane Mode trick. Refreshing your iPhone’s wireless radios by temporarily suspending the signal transmission will also help fix the problem. Once your iPhone is in Airplane Mode, cellular network, Wi-Fi, Bluetooth connections, and other wireless services will be disabled. Once the wireless services resumed, affected functionalities should be corrected. Here’s what you need to do:
- From the Home screen, go to Settings.
- Select Airplane Mode.
- Toggle the switch to enable the feature.
- While Airplane Mode is on, restart (soft reset) your iPhone device.
- Then head back to Settings->Airplane Mode, and then toggle the switch to turn the feature off again.
Wait until your iPhone re-establishes its connection. On the screen of your iOS device, check if there’s still a headphone icon. If it’s not showing any indications that your iPhone is still plugged in to headphones, open a sound-enabled app and see if it has audio output.
Fourth solution: Reset all settings on your iPhone.
If your iPhone is still not producing any sounds up to this point, try to delete all customized settings on your iOS device. Doing so will delete your display settings, network settings, and all sound settings. Your personal data won’t be affected at all, so creating a back-up is not necessary. To reset all settings on iPhone device, follow these steps:
- Launch the Settings app from your Home screen.
- Tap on General.
- Scroll to and tap Reset.
- Select Reset all settings option.
- If prompted, enter your device passcode and then continue.
- Select the option to confirm the reset.
Once the reset is all done, your iPhone will reboot automatically. Then your phone’s settings should be restored to default. By then, you need to re-enable necessary features and reconfigure the settings according to your preference. Don’t forget to check if your iPhone is already producing sounds from its speaker itself.
Fifth solution: Restore your iPhone to factory default settings.
Wiping everything out from your iPhone’s internal memory can be your last resort if none of the given solutions resolve the problem. Doing so will eliminate possible major system glitches or tough bugs affecting your iPhone’s audio system. Since this method will also affect all your saved files, we recommend you to back-up these files with either iCloud or iTunes beforehand. Then follow these steps:
- Open the Settings app from Home.
- Select General.
- Scroll down to and select Reset.
- Then tap Erase all content and settings from the given options.
- When asked, enter your device passcode to continue.
- Tap the option to confirm the master reset.
After your iPhone has been restored to factory default settings, follow the onscreen prompts to set up your phone as new again.
Is your iPhone still stuck in headphone mode?
If your iPhone still think that it is plugged in to headphones, the problem could be due to hardware damage. Being said, you need to escalate the issue to Apple Support. Make sure to provide them with detailed information so they’ll be able to assess the issue and provide you with appropriate resolution. If the problem is still software-related, then they’ll still be able to fix the problem remotely. Otherwise, you’ll probably need to bring your iPhone to the nearest Apple Store for possible repair.